What we collect
Information you give us. When you book a showing, send an inquiry, fill out the pre-qualification quiz, join a waitlist, subscribe to Easy Jax Weekly, chat with Jax (our leasing assistant) or call or text our office, you may share your name, phone number, email address, the home you are interested in, your preferred move-in date, household size, pets, approximate income and credit range, and anything you type in a message.
Rental applications. Applications are completed on our leasing platform, AppFolio, which collects the information needed for screening (identification, employment, rental history, background and credit checks). AppFolio's own privacy policy applies to the application and resident portal.
Information collected automatically. Like most websites, we receive basic technical data when you visit: the pages you view, the listing you clicked, your browser and device type, approximate location from your IP address, and the date and time of your visit.
How we use it
- To answer your questions, schedule and confirm showings, send reminders, and follow up about the home you asked about.
- To create a guest card in our leasing system so our team can track your inquiry and help you apply.
- To tell you about homes that match what you told us you are looking for, and about move-in specials, if you asked us to.
- To send Easy Jax Weekly if you subscribed.
- To serve and support our residents (rent payments, maintenance requests, lease notices) through the resident portal.
- To keep the site working, prevent spam and abuse, and understand which pages are useful.
- To comply with the law, including fair-housing and record-keeping requirements.
Text messages (SMS)
Program name: Easy Jax Property Management leasing and resident updates.
What you get: showing confirmations and reminders, replies to your questions from our leasing team and from Jax, our leasing assistant, application and move-in updates, and occasional notices about available homes or specials if you opted in to those.
How you opt in: by checking the "OK to text me" box on a form on easyjaxpm.com, by texting us first, or by giving us your mobile number and asking us to text you. Consent to receive marketing texts is never a condition of renting from us.
Frequency: varies with your inquiry. Typically a few messages around a showing or application, and no more than a few marketing messages per month.
Cost: message and data rates may apply according to your carrier plan.
To stop: reply STOP to any message and you will be unsubscribed; you will receive one final message confirming that. For help, reply HELP, email easyjaxpm@gmail.com, or call (904) 299-2902.
No sharing of your opt-in: mobile phone numbers and text-message consent collected for this program are not shared with or sold to third parties or affiliates for their marketing purposes. We share them only with the service providers that deliver our messages, as described below.
Carriers are not liable for delayed or undelivered messages.
Who we share it with
We do not sell your personal information, and we do not rent or trade it to other companies for their own marketing. We share it only in these cases:
- Service providers that help us run the business, who may use the information only to perform work for us: AppFolio (leasing, applications, screening, resident portal), our phone and texting carriers, our email delivery provider, Google (calendar, spreadsheets, analytics), our website host, and the AI service that powers Jax so it can answer your questions.
- Our leasing and maintenance team, including on-site agents who meet you for showings.
- Screening and background providers when you submit an application.
- Housing agencies and assistance programs when you ask us to confirm your balance or complete the landlord portion of an assistance application.
- When the law requires it, for example a court order, a subpoena, or a request from a government agency, or to protect the safety and rights of our residents, staff and property.
- If Easy Jax is sold or merged, your information may transfer to the new owner under this same policy.
Cookies & analytics
Our site uses a small number of cookies and similar tools: essential ones that keep forms and the listing map working, a preference cookie that remembers choices such as a saved search, and analytics that tell us which pages and listings people look at. Analytics data is aggregated and does not identify you by name. You can block cookies in your browser settings; the site will still work, though some conveniences may be lost. We do not use cookies for third-party advertising.
How long we keep it
Inquiry and showing records are kept while we are working with you and for a reasonable period afterward so we can follow up and keep accurate leasing records. Resident records are kept for the length of your tenancy and for the period required by Florida law and our insurers afterward. Email and text subscriptions are kept until you unsubscribe.
Security
We use reputable providers, encrypted connections (HTTPS), access controls, and staff training to protect your information. No method of transmission or storage is completely secure, so we cannot promise absolute security, but we take it seriously and will tell you if a breach affects you as the law requires.
Your choices & rights
- Texts: reply STOP at any time.
- Emails: use the unsubscribe link in any Easy Jax Weekly email, or the "Unsubscribe from emails" link at the bottom of our site.
- Access, correction or deletion: email easyjaxpm@gmail.com from the address you gave us, or call (904) 299-2902, and we will respond within 30 days. We may keep information we are legally required to keep (for example, application and lease records).
- Do Not Track: our site does not respond to browser "Do Not Track" signals, because there is no common standard for them.
Children
Our site and services are for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.
Other websites
Our site links to other services, such as the AppFolio resident portal, Google Maps and local assistance programs. Their privacy practices are their own, and we encourage you to read their policies.
Changes to this policy
If we change this policy, we will post the new version here and update the date at the top. For significant changes we will also note it on the site. Continuing to use easyjaxpm.com after a change means you accept the updated policy.
Contact us
Easy Jax Property Management
501 E Las Olas Blvd, Suite 300, Fort Lauderdale, FL 33301
Phone: (904) 299-2902 · Email: easyjaxpm@gmail.com