FAQ

An application must be completed for each occupant 18 years of age and
older.
● A non-refundable application fee must be paid by each applicant before your
application will be processed.
● All applicants are required to present a valid government-issued ID. Non-U.S
citizen applicants may be required to present additional documentation
showing the applicants right to live in the United States through the end of
the lease term.
● An application does not constitute a lease agreement or offer to lease. No
lease shall exist unless and until Landlord and Applicant execute a lease
agreement and applicant pays all required funds.
● Falsification of any information on an application may result in Applicant’s
automatic denial. If an applicant is denied for falsifying paperwork, Landlord
may retain all holding fees and fees paid.
● Equal Housing: Landlord and Landlord’s agents are committed to providing
equal housing opportunities to all applicants regardless of race, religion,
national origin, sex, handicap, family status, or other protected class status
under applicable law.

● Applications are online only. Online applications are $55 for each occupant
18 years and over, and $100 for a guarantor. No discounts are given for
additional applicants.

● No

● We only accept money orders or cashier’s checks to pay the holding fee. For
all other items to be paid, we accept checks, credit/debit card payments (for
additional fees), cashiers checks and money orders.

● All applications take 24-48 hours to process. An application will not be
processed until all required documents have been received per applicant (ID,
Social Security Card, 1 month of Pay Stubs, Government Award Letter,
Child Support Order.)
● You will be contacted by a member of our office staff once your application
has been approved or declined.
● Your leasing agent is not authorized to give an approval or a move in date.
● Applications do not constitute an approval.

All applicants must be able to show that you make a combined household income 3
times the rental amount. There can be no violent crimes in the last 7 years. You cannot
owe money to a landlord or have an eviction on your credit in the last 4 years. In some
cases, an additional holding fee may be required.

Your move in date depends on the status of the home. If it is “rent ready”,
then you have 4-5 days to move in from the holding fee date. If your new
home is currently being worked on, then the move in timeline will vary. If you
have a HUD voucher, the move in process may take more time than usual as
we have to wait for Section 8 to schedule the home inspection with us. After
the HUD inspection has passed you will have 7 days to move in.

● A full holding fee (No Cash or Personal Checks) will be required 24 business
hours after you’ve been approved, the home will come off of the market and
not be available to show to another potential tenant. You will need to pay the
1st months’ or proration rent prior to occupancy.
● Once you are formally approved, your Full Holding Fee is non-refundable.
● You will have 14 days to move in after your approval only on rent ready
homes.

● In most cases, yes. A maximum of 2 pets per household. Must have all pet’s
listed on the application. Your pet(s) shot records will be required along with
a picture of each pet. Certain breeds are not permitted, including (but not
limited to) Pit Bulls, Staffordshire Terriers, Rottweilers, Chow Chow’s,
Doberman Pinchers, Akitas, Wolf-hybrids, and any mix containing one of
these breeds.
● Support animals for persons with disabilities are not considered to be pets
and are not subject to the above pet restrictions. Support animals require
documentation advance written approval.
● Livestock, poisonous, or exotic animals are not permitted regardless of
whether the animal is a pet or assertive animal.

● A $500 non-refundable pet fee is required to be paid prior to lease execution.
We do not charge a pet fee for your service animal. However, proper
documentation is required.
● HOA restrictions may apply.

● All of our lease terms are for a minimum of one (1) year.

● Yes, in most cases we welcome longer lease periods.

● The maximum occupancy is two (2) persons per bedroom, plus one
additional person per home.
● Applicants must be 18 years of age or older.

● No more than two (2) vehicles are permitted per licensed person.
● Vehicles must be operational and have current registrations.
● Boats and trailers are not allowed without prior written approval.
● Parking on the grass is never permitted.
● Depending on HOA other restrictions may apply.

● It means that you, the residents and your guests are not permitted to disturb
your neighbors by obnoxious behavior, parties, loud music, or domestic
disturbances. To do so could constitute an eviction.

● (904) 299-2902 and follow the prompts to reach the appropriate staff
member.

● (904) 299-2902 and follow the prompts to reach the appropriate staff
member.

Rent is due on the 1st of every month with a grace period until the 5th. Please refer to
your lease agreement as late fees may vary based on state.

● You will be assigned a Portfolio Manager who will handle all of your
questions and concerns regarding your monthly rent, once you have signed
your lease with Easy Jax Property Management.